Aged care software is a question about fit before it is a question about features: the aged-care cut of the category, searched from Australia as often as the US: rosters, care plans and funding paperwork. This page is written for the owner or administrator choosing what a US home care or home health agency runs on, and it stays deliberately vendor-neutral: the categories, the costs' real drivers and the questions that expose a bad fit, with the paperwork arithmetic free on this site so you can weigh any vendor against your own workload.
What it should cost, honestly
Most vendors in this category price by quote, per client or per user, which makes comparison deliberately hard. Work the arithmetic from your own roster instead: the carers who need accounts, the clients whose records you keep, and what an hour of saved admin is worth against your margin. A price you cannot get without a sales call is itself information about the vendor's target customer.
The paperwork is the product
Medicare's conditions of participation require each plan of care to be reviewed and revised no less frequently than once every 60 days from the start of care (42 CFR 484.60). A standard survey follows within 36 months of the last (42 CFR 488.730). Whatever system you choose, the test is whether the plan reviews, the policy trail and the audit evidence fall out of daily use, or whether somebody rebuilds them in a spreadsheet the week before the surveyor arrives.
Where the market is going
Home health and personal care aides held about 4,677,100 US jobs in 2025, and the Bureau of Labor Statistics projects 18 percent growth from 2025 to 2035, much faster than the average occupation. A workforce growing that fast pulls vendors into the category every year, which is good for buyers and bad for shortcuts: the systems that survive are the ones agencies can leave, so weigh export and data ownership as heavily as any feature.
Try the paperwork before the platform
You do not need a subscription to see your own numbers. The free worksheets on this site work the care plan's real size, the policy manual's reading load and the audit's true hours from figures you already hold; run them first and you will interrogate every demo with your own workload in hand rather than the vendor's example data.
Questions people ask about aged care software
What should a demo be forced to show?
Three unglamorous things: a care plan coming due for its 60-day review, a visit whose EVV capture failed and how it is fixed, and a full export of your own data. Systems that handle those gracefully handle the rest.
Does Handovra replace a full agency suite?
No, and it does not pretend to. Handovra keeps the paperwork (care plans, policies, checklists, handovers) worked and filed. If you need claims, payroll and EVV capture in one contract, buy a suite; run our free worksheets first so you negotiate knowing your own workload.
How big is the market behind this category?
Home health and personal care aides held about 4,677,100 US jobs in 2025, with 18 percent growth projected to 2035 (BLS). That workforce is why the vendor list keeps growing and why reviews from agencies your own size matter more than star averages.