Non medical home care software is a question about fit before it is a question about features: software for non-medical care: no claims engine needed, but plans, visits and EVV still matter. This page is written for the owner or administrator choosing what a US home care or home health agency runs on, and it stays deliberately vendor-neutral: the categories, the costs' real drivers and the questions that expose a bad fit, with the paperwork arithmetic free on this site so you can weigh any vendor against your own workload.
The buying mistake this trade makes
Agencies buy on the demo's scheduling screen and live with the paperwork for years. The demo never shows the plan overdue for its 60-day review, the visit that failed EVV capture, or the export you need when you leave. Ask every vendor to show those three, in that order; the answers separate systems built for agencies from systems adapted to them.
What it should cost, honestly
Most vendors in this category price by quote, per client or per user, which makes comparison deliberately hard. Work the arithmetic from your own roster instead: the carers who need accounts, the clients whose records you keep, and what an hour of saved admin is worth against your margin. A price you cannot get without a sales call is itself information about the vendor's target customer.
The paperwork is the product
Medicare's conditions of participation require each plan of care to be reviewed and revised no less frequently than once every 60 days from the start of care (42 CFR 484.60). A standard survey follows within 36 months of the last (42 CFR 488.730). Whatever system you choose, the test is whether the plan reviews, the policy trail and the audit evidence fall out of daily use, or whether somebody rebuilds them in a spreadsheet the week before the surveyor arrives.
Where the market is going
Home health and personal care aides held about 4,677,100 US jobs in 2025, and the Bureau of Labor Statistics projects 18 percent growth from 2025 to 2035, much faster than the average occupation. A workforce growing that fast pulls vendors into the category every year, which is good for buyers and bad for shortcuts: the systems that survive are the ones agencies can leave, so weigh export and data ownership as heavily as any feature.
Questions people ask about non medical home care software
Why do so few vendors publish prices?
Because the category prices by quote: per client, per user, per module. That is not illegal, but it tells you the vendor optimises for negotiated enterprise deals. Handovra publishes one figure ($49 per month for the whole agency) precisely because the trade deserves a number it can plan against.
What should a demo be forced to show?
Three unglamorous things: a care plan coming due for its 60-day review, a visit whose EVV capture failed and how it is fixed, and a full export of your own data. Systems that handle those gracefully handle the rest.
Does Handovra replace a full agency suite?
No, and it does not pretend to. Handovra keeps the paperwork (care plans, policies, checklists, handovers) worked and filed. If you need claims, payroll and EVV capture in one contract, buy a suite; run our free worksheets first so you negotiate knowing your own workload.